Way of working: transparent and accountable
These are the steps you can expect when you contact John Burger. Depending on the complexity of the issue, these steps may vary in duration.
MEET
We meet to get acquainted, get an impression of initial direction and to see if there is enough personal chemistry to work together well. If there is a match in substance and style, talk of a possible assignment becomes more specific.
We meet to get acquainted, get an impression of initial direction and to see if there is enough personal chemistry to work together well. If there is a match in substance and style, talk of a possible assignment becomes more specific.
EXPLORE
Some companies prefer a Request for Proposal procedure, especially if they are choosing between several suppliers; some ask for a simple estimate or a preliminary plan.
Some companies prefer a Request for Proposal procedure, especially if they are choosing between several suppliers; some ask for a simple estimate or a preliminary plan.
DEAL
In principle work is billed by the hour, but day rates are possible (especially for interim management work).
In principle work is billed by the hour, but day rates are possible (especially for interim management work).
ANALYSIS
Depending on the size of the assignment, this phase may include desk research, observation, interviews, reporting and modelling.
Depending on the size of the assignment, this phase may include desk research, observation, interviews, reporting and modelling.
AGREE
Analysis is shared for two reasons: to make sure everyone understands the issues in the same way and to enable everyone to become part of the solution.
Analysis is shared for two reasons: to make sure everyone understands the issues in the same way and to enable everyone to become part of the solution.
SOLVE
Proposing solutions should flow naturally from shared understanding about the issues at hand, but takes into account current best practice and current company context.
Proposing solutions should flow naturally from shared understanding about the issues at hand, but takes into account current best practice and current company context.
COMMIT
When we agree on analysis and solutions we need all relevant people involved to commit to the implementation.
When we agree on analysis and solutions we need all relevant people involved to commit to the implementation.
EXECUTE
This is the hardest part. The quality of execution is the most important aspect of any task, project or programme.
This is the hardest part. The quality of execution is the most important aspect of any task, project or programme.
REVIEW
We will measure and monitor progress and check to see if any steps need to be repeated or done differently.
We will measure and monitor progress and check to see if any steps need to be repeated or done differently.
